What about if I want to return something I ordered?

  • When buying from LightsOn, you always have the option to exchange or cancel the purchase at any time within 14 days from the date of receiving the item (this does not apply to companies).

    To exercise your right of return, you must contact us within these 14 days. Returns must be sent in undamaged condition to LightsOn AB, Terminalgatan 3, 235 39 Vellinge.

    Returns and Refunds
    If you change your mind about your purchase, you are responsible for the return shipping costs yourself.

    A condition for the the right to return an item is that the item is returned in its original condition. Refunds will be credited within 14 days of us receiving the return.

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