Questions & answers

• What is the estimated delivery time?
• I don't have time to pick up my package from the pickup location. Can I ask someone else to do it for me?
• What about if I want to return something I ordered?
• How do I proceed with a warranty claim?
• How long is the warranty valid?
• Why does my purchase not go through?

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• How many lamps can I connect to a transformer?
• Are the light sources replaceable?
• What's the life expectancy on my lights?
• Do you offer advice or help with system installation?
• Can I dim my lights?
• Do I need to place the cables in the ground?

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• I have questions about or need assistance with a product.
• Why are my lights flashing?
• Can I use Plejd or similar smart controllers to dim my spectrum lights?
• How do I change the light source in Luna?
• Do you have smart app-controlled lights?
• Why does my light sensor not work as intended?

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• I have a question that has not been answered in the Q & A. What should I do?

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