When you shop at LightsOn, you always have the option to exchange or return your purchase within 14 days from the day you receive the item (this does not apply to companies). To exercise your right of return, you must contact us within these 14 days. Returns should be sent in undamaged condition to LightsOn AB, Terminalgatan 3, 235 39 Vellinge, Sweden.

Return Shipping and Refund
When you cancel a purchase, you have to pay the costs for the return shipping yourself. The right of return is applicable provided that the item is kept in substantially unchanged condition. A refund will be made no later than 14 days after we have received the return.