Questions & answers

• How do I proceed with a warranty claim?
• WHat happens if I have given incorrect shipping data?
• How do I return a faulty product?
• What about if I want to return something I ordered?
• What if I change my mind on my purchase?
• What is the estimated delivery time?

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• Are the light sources replaceable?
• How many lamps can I connect to a transformer?
• What's the life expectancy on my lights?
• How do I dim my system, if it contains both dimmable and non-dimmable lights?
• Is LightsOn compatible with other brands?
• Can I dim my lights?

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• SmartControl: How to install it on the SmartLife app
• Do you have smart app-controlled lights?
• SmartControl: Set lights off at sunrise
• Can I use Plejd or similar smart controllers to dim my spectrum lights?
• Is there an app available for download?
• Change fuse on Transformer 105W

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• I have a question that has not been answered in the Q & A. What should I do?

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• SmartControl: Unable to find SmartControl in SmartLife app
• The SmartControl is found in the SmartLife app but will not pair
• My DecoXL bulb does not work
• Why isn't my Cosy party lights working properly?
• What to do in a light is not as bright as it should?
• Why is my Glimmer string not working properly?

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